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GERMAN
044 505 14 14
ENGLISH / FRENCH
021 539 19 19
Office hours:
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00
Helpcenter
You can find answers to the most frequently asked questions on our FAQ or Terms of Service pages.
Locations
-
Zürich
MOVU AG Okenstrasse 6
8037 Zürich
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00 -
Basel
MOVU AG c/o Basler Versicherung AG
Aeschengraben 21
4002 Basel
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00 -
Bern
MOVU AG c/o Basler Versicherung AG
Murtenstrasse 143
3027 Bern
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00 -
Lucerne
MOVU AG c/o Basler Versicherung AG
Alpenstrasse 1
6004 Lucerne
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00 -
St.Gallen
MOVU AG c/o Basler Versicherung AG
Kornhausstrasse 26
9000 St.Gallen
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00 -
Lausanne
MOVU AG c/o Bâloise Assurances
Direction Régionale
rue Pichard 13
1003 Lausanne
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00 -
Geneva
MOVU AG c/o Bâloise Assurances
rue Ferdinand-Hodler 23
1207 Geneva
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00 -
Aarau
MOVU AG c/o Basler Versicherung AG
Laurenzenvorstadt 90
5001 Aargau
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00 -
Winterthur
MOVU AG c/o Basler Versicherung AG
Bahnhofplatz 12
8400 Winterthur
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00 -
Schaffhausen
MOVU AG c/o Basler Versicherung AG
Bahnhofstrasse 8
8201 Schaffhausen
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00 -
Biel
MOVU AG c/o Basler Versicherung AG
Mühlebrücke 13
2502 Biel
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00 -
Freiburg
MOVU AG c/o Basler Versicherung AG
Avenue de la Gare 7
1700 Freiburg
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00
MOVU AG
Okenstrasse 6
8037 Zürich
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00
MOVU AG
c/o Basler Versicherung AG
Aeschengraben 21
4002 Basel
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00
MOVU AG
c/o Basler Versicherung AG
Murtenstrasse 143
3027 Bern
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00
MOVU AG
c/o Basler Versicherung AG
Alpenstrasse 1
6004 Lucerne
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00
MOVU AG
c/o Basler Versicherung AG
Kornhausstrasse 26
9000 St.Gallen
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00
MOVU AG
c/o Bâloise Assurances
Direction Régionale
rue Pichard 13
1003 Lausanne
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00
MOVU AG
c/o Bâloise Assurances
rue Ferdinand-Hodler 23
1207 Geneva
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00
MOVU AG
c/o Basler Versicherung AG
Laurenzenvorstadt 90
5001 Aargau
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00
MOVU AG
c/o Basler Versicherung AG
Bahnhofplatz 12
8400 Winterthur
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00
MOVU AG
c/o Basler Versicherung AG
Bahnhofstrasse 8
8201 Schaffhausen
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00
MOVU AG
c/o Basler Versicherung AG
Mühlebrücke 13
2502 Biel
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00
MOVU AG
c/o Basler Versicherung AG
Avenue de la Gare 7
1700 Freiburg
Mon: 08.00 - 12.00 / 13.00 - 17.00
Tue: 08.00 - 12.00 / 13.00 - 17.00
Wed: 08.00 - 12.00 / 13.00 - 17.00
Thu: 08.00 - 12.00 / 13.00 - 17.00
Fri: 08.00 - 12.00 / 13.00 - 17.00