Moving is a major step that requires meticulous organization, especially to ensure that your mail continues to reach your new address. Swiss Post offers several services to facilitate your move, whether it is to notify your change of address or to forward your mail. This article will provide you with all the necessary information to efficiently manage your change of address and mail forwarding.
Why notify Swiss Post of your change of address?
How much does mail forwarding cost with Swiss Post?
How to request mail forwarding with Swiss Post?
When to request mail forwarding?
How long does the mail forwarding service last?
Why notify Swiss Post of your change of address?
Swiss Post allows you to notify your change of address, with or without mail forwarding.
Notifying your change without mail forwarding
Informing Swiss Post of your new address is a free service that allows you to quickly update your details with your main contractual partners (bank, insurance, etc.). However, without mail forwarding, letters sent to your old address before the change is processed will be returned to the sender.
Notifying your change with mail forwarding
To ensure that all your mail reaches your new address, it is advisable to request mail forwarding. This service, though not mandatory, ensures that your letters and packages follow you to your new address. Note that this service is chargeable.
How much does mail forwarding cost with Swiss Post?
The prices for mail forwarding vary depending on the method of request (online or at the counter) and whether you are moving within Switzerland or abroad.
Prices for mail forwarding within Switzerland
| Duration | Prices at the counter | Online prices |
| 6 months | CHF 47 | CHF 35 |
| 12 months | CHF 57 | CHF 45 |
| 18 months | CHF 67 | CHF 55 |
| Additional person fee | CHF 15 | CHF 15 |
| Express order fee | CHF 10 | CHF 10 |
| Per forwarded package fee | CHF 8 | CHF 8 |
Prices for mail forwarding abroad
| Duration | Prices at the counter | Online prices |
| 12 months | CHF 102 | CHF 90 |
| Additional person fee | CHF 15 | CHF 15 |
| Express order fee | CHF 10 | CHF 10 |
Source: Swiss Post. As of 23.07.2024.
💡 MOVU Tip: Notify Swiss Post of your change of address at least one week before your move and request mail forwarding online.
How to request mail forwarding with Swiss Post?
You can request mail forwarding online or directly at the Swiss Post office.
Online mail forwarding request
Making the request online is cheaper. You will need to create an account on the Swiss Post portal and follow the instructions to complete your request.
Mail forwarding request at the counter
If you prefer or do not have access to the online account, you can go to Swiss Post with an identity document to make the request.
When to request mail forwarding?
Submit your request at least four working days before your move. Otherwise, the request will be treated as an express order, with an additional cost of 10 francs.
How long does the mail forwarding service last?
The service can be subscribed for a duration of 6, 12, or 18 months. If you need mail forwarding for a longer period, contact Swiss Post directly to discuss available options.
You will also need to notify other institutions of your move. Check out our change of address checklist to make sure you don’t miss any steps.
